Updated May 25, 2021
Austin Zoo has updated its COVID-19 Protocols and general Visitor Guidelines.
Here is What You Need to Know to Plan Your Visit to the Zoo.
As an outdoor, open-air facility, the Austin Zoo offers ample room for social distancing with 20 spacious acres. We value the role our Zoo plays in providing the Central Texas community with safe, outdoor family experiences with nature which boost mental health and provide comfort. We look forward to welcoming you on a visit soon.
Tickets are available for purchase online or at our Admissions Trailer (in-person tickets purchased at the trailer are $1 more per ticket). No reservations are required.
- Masks are not required for fully vaccinated guests. Unvaccinated guests should wear masks when indoors at the Zoo and when not physically distanced from others not in one’s party. Unvaccinated guests who choose not to wear a mask should wait and visit us at a later time when COVID-19 safety measures have been lifted. The Zoo is following guidance from the CDC and the Austin Travis County Health Authority regarding its mask policy.
- If you or a member of your family are feeling unwell, please visit the Zoo at another time.
- All Austin Zoo staff must wear masks in public areas of the Zoo and are not allowed to work if they are sick.
- Please be aware of others’ space and maintain a 6-foot distance between you and other parties.
- Avoid overcrowding at popular habitats or inside buildings. If there are others at a particular habitat, consider waiting a few minutes before approaching so everyone can have a chance to see.
- Refrain from knocking on, tapping, or touching habitat enclosures and never place your mouth on handrails.
Other Safety Tips:
- Summer days are hot in Central Texas. Please remember to wear sunscreen and/or a sun hat and bring sunglasses.
- Hot temperatures also bring the need to stay hydrated. Bottled water is available for purchase in specified areas on Zoo grounds.
- Guests are encouraged to practice good handwashing etiquette. For your comfort and safety, handwashing stations are available throughout the Zoo.
What Is Open or Closed:
- All animal habitats are open except the Discovery Center (Reptile House) and one short path in front of the Genets. Some extended barrier fencing is placed around a limited number of select habitats for added distancing around COVID-susceptible animals, but those animal habitats can still be viewed.
- The Gift Shop is open.
- The Feeding Area and Picnic Grove are open.
- Train rides are open.
- Our Concession Stand will remain closed, as the third-party provider is unavailable for service.
- Our restroom facilities will remain closed. We have portable restrooms in our Picnic Grove area.
- Wheelchairs and Strollers are not available for rent at this time.