New Visitor Information

Updated July 26, 2021


Austin Zoo has updated its COVID-19 Protocols and general Visitor Guidelines.

Here is What You Need to Know to Plan Your Visit to the Zoo.

As an outdoor, open-air facility, the Austin Zoo offers ample room for social distancing with 20 spacious acres.  We value the role our Zoo plays in providing the Central Texas community with safe, outdoor family experiences with nature which boost mental health and provide comfort. We look forward to welcoming you on a visit soon.

Tickets are available for purchase online or at our Admissions Trailer (in-person tickets purchased at the trailer are $1 more per ticket). No reservations are required.

Mask Recommendation:

  • Under Stage 4 COVID precautions, Travis County health officials recommend that vaccinated people wear masks at private indoor and outdoor gatherings, while traveling and while dining and shopping. Those who are unvaccinated are recommended to avoid private indoor and outdoor gatherings, to travel only if it’s essential (with masks) and to dine and shop only if it’s essential (with masks).
  • If you or a member of your family are feeling unwell, please visit the Zoo at another time.
  • All Austin Zoo staff must wear masks in public areas of the Zoo and are not allowed to work if they are sick.

Social Distancing:

  • Please be aware of others’ space and maintain a 6-foot distance between you and other parties.
  • Avoid overcrowding at popular habitats or inside buildings. If there are others at a particular habitat, consider waiting a few minutes before approaching so everyone can have a chance to see.
  • Refrain from knocking on, tapping, or touching habitat enclosures and never place your mouth on handrails.

Other Safety Tips:

  • Summer days are hot in Central Texas. Please remember to wear sunscreen and/or a sun hat and bring sunglasses.
  • Hot temperatures also bring the need to stay hydrated. Bottled water is available for purchase in specified areas on Zoo grounds.
  • Guests are encouraged to practice good handwashing etiquette. For your comfort and safety, handwashing stations are available throughout the Zoo.

What Is Open or Closed:

  • All animal habitats and facilities are open except one short path in front of the Genets. Some extended barrier fencing is placed around a limited number of select habitats for added distancing around COVID-susceptible animals, but those animal habitats can still be viewed
  • The Gift Shop is open.
  • The Feeding Area and Picnic Grove are open.
  • The Rawhide Rocket train is CLOSED indefinitely due to a track upgrade.
  • Our Concession Stand will remain closed, as the third-party provider is unavailable for service.
  • Our Restroom facilities will remain open and masks are strongly requested due to limited space and air circulation inside. Wheelchairs and Strollers are not available for rent at this time.
  • Wheelchairs and Strollers are not available for rent at this time.

Thank You For Supporting the Austin Zoo