Information and Policies:
- This activity has been authorized by our Board Certified Zoological Medicine Veterinarian.
- We will provide gloves for guests to wear. Gloves are required for your entire experience.
- Please check in at our Gift Shop at least 10 minutes before your scheduled encounter to review and sign a liability release.
- A member of our Education staff will be taking photographs or videos for you. We ask that one guest per group provide a smart phone. Guests will not be allowed to take photos/videos. This is for your safety!
- Our encounters are 25-30 minutes long.
- Please do not be late! You will want to spend as much time as possible with the animals! Arrivals later than 10 minutes after the scheduled encounter time will result in cancellation of your encounter and no refunds will be given.