Employment

Employment

Categories: Employment

GUEST RELATIONS ASSOCIATE

If you are an animal lover AND a people lover, join our dynamic Guest Relations team at Austin Zoo! We are seeking to hire outgoing, reliable, hard-working individuals to work in our customer service and retail roles as part of our Guest Relations team, which covers Admissions, Gift Shop, and our Animal Feeding Area. We are a non-smoking workplace.

Full time or part-time position. Flexible shifts on weekdays and weekends available.

Position Requirements (requires at least one year of experience):

  • Providing outstanding customer service in a busy, hill country zoo environment.
  • Operating a credit card terminal
  • Handling cash and merchandise
  • Operating a desktop computer
  • Providing visitors with information and assistance
  • Greeting all visitors upon entering and exiting the zoo
  • Answering phones
  • Retail experience preferred
  • Position includes indoor and outdoor work in all types of weather conditions

Individuals must meet the following requirements:

  • 18 years of age or older, High School degree or GED
  • Minimum 1 year work experience in retail or customer service role
  • Ability to maintain a consistent work schedule and reliable attendance
  • Ability to stand and walk several hours a day, indoor and outdoor
  • Must be available to work weekends and some holidays
  • Ability to lift 50 pounds
  • Possess a valid Texas driver’s license

Pay: $15.00 per hour, starting

How to Apply:
  • Submit a cover letter and resume to info@austinzoo.org.
  • Please no phone calls or drop-ins. Selected candidates will be contacted for an initial interview.

ADMINISTRATIVE ASSISTANT

If you are an animal lover AND a people lover, join our dynamic team at Austin Zoo! We are seeking to hire outgoing, reliable, hard-working individuals to work on our Administration team. We are a non-smoking workplace.

Full-time or part-time positions available. Flexible hours, available seven days a week.

Position Requirements:

  • Answer telephones
  • Create form letters
  • Draft written office documentation
  • Filing, copying, & scanning documents
  • Assist in managing event calendar
  • Act as runner between office and Zoo grounds
  • Run local shopping errands
  • Office laundry
  • Some light cleaning and organizing
  • Must be cat-friendly

Individuals must meet the following requirements:

  • 18 years of age or older, High School degree or GED
  • Minimum 1 year work experience in office environment or customer service role
  • Must have strong organizational skills
  • Friendly phone voice
  • Ability to maintain a consistent work schedule and reliable attendance
  • Must have exceptional attention to detail and great writing skills
  • Ability to sit, stand and walk throughout a day, indoor and outdoor
  • Ability to lift 50 pounds
  • Possess a valid Texas driver’s license

Pay: $15.00 per hour, starting

How to Apply:
  • Submit a cover letter and resume to info@austinzoo.org.
  • Please no phone calls or drop-ins. Selected candidates will be contacted for an initial interview.

Concession Trailer Attendant for TRACKS AND SNACKS

TRACKS AND SNACKS in AUSTIN, TX 210-849-0558 is looking for Concession Trailer Attendants to join our strong team. We are located in The Austin Zoo at 10808 Rawhide Trail, Austin, TX 78736 Our ideal candidate is a self-starter, motivated, and hard-working.

RESPONSIBILITIES:
  • Ability to provide excellent customer service while working in a fast-paced environment
  • proper cash handling, including greeting and servicing customers at the register, taking orders and accepting payments, handling cash, debit and credit cards
  • Replenish foods at service station
  • Prepare food such as popcorn, hotdogs and nachos, etc.
  • Stock and restock items as necessary
  • Scrub and polish counters, wash dishes and clean steam tables and all other equipment
  • assist in preparing orders
  • Stock and restock items as necessary
  • Ensure all sanitation procedures are followed relating to all local licensing regulations
QUALIFICATIONS:
  • Must be 18 years of age or older
  • Prior concession experience preferred
  • Must utilize excellent customer service
  • Must be able to multi-task and have a positive attitude
  • Must have current Food Handler Certification License
  • Must be able to stand, for long periods of time
  • Must be able to communicate clearly and respectfully with customers
  • Processes excellent cash handling skills and be able to use a POS system
  • Must be well groomed

To apply, click here!


Miniature Train Ride Engineer for TRACKS AND SNACKS

Tracks And Snacks in Austin, TX 210-6540811 is looking for Miniature Train Ride Engineers to drive the Austin Zoo train. Join our strong team.

We are located in the Austin Zoo Train Depot at 10808 Rawhide Trail. Our ideal candidate is attentive, punctual, reliable and engaged.

RESPONSIBILITIES:
  • Driving the Austin Zoo Train
  • Ringing train tickets and concessions
  • Filling concessions as needed
  • Maintaining a clean train depot area
QUALIFICATIONS:
  • Must be 18 years of age or older
  • Must be able to get on and off the train repetitively, and with ease
  • Must be well groomed
  • Must be able to stand for at least 6 hours

To apply, click here!


Keeper I (Full time Non-Exempt)

The position requires a dedicated individual who will take direction from the Curator and/or Director in carrying out daily animal husbandry, exhibit and holding area management and keeper chats/encounters as scheduled. Keeper I will be trained through all areas of the zoo except Primates and Large Cats. Candidate would be eligible to train through Primates and Large Cats once they reach Keeper II status. Starting pay will be based on years of experience.

RESPONSIBILITIES:
  • All aspects of Animal Husbandry including but not limited to cleaning, feeding, medicating, enrichment, training, handling/restraint, etc.
  • Keeper chats/encounters as scheduled. Public media as requested by Curator/Director.
  • Maintains records pertaining to feeding, water quality analysis, behavioral observations, training activities, medical procedures, etc.
  • Cooperates with Animal Health staff for animal health issues, treatments, veterinary procedures, transfers and crating.
  • Reports facility needs to Curator/Director in a timely way.
  • Adherence to area specific standard operating procedures (SOP’s) including safety.
  • Must be able to maintain discretion with confidential information.
  • Good knowledge of species-specific enrichment and training protocols.
  • Other duties as assigned.
MINIMUM QUALIFICATIONS:
  • Bachelor’s Degree in biology or a related field is required with specific knowledge of animal husbandry and behavioral conditioning.
  • 1 -3 years of paid experience working with exotic animals.
  • A valid driver’s license with a good driving record.
  • Ability to work a flexible schedule which will include weekends and/or evenings and holidays.
  • Ability to respond to emergencies on an on-call basis.
  • Knowledge of Word Processing and Spreadsheet software.
  • Must have good written and oral communication skills.
  • Ability to perform all husbandry tasks for all species within the facility.
PHYSICAL AND MEDICAL REQUIREMENTS:
  • In good health and capable of performing strenuous and/or heavy physical labor.
  • No history of allergy related to animals or plants, which might interfere with ability to work.
  • Ability to remain on feet for long periods of time, climb stairs, bend and stoop.
  • Ability to work in all weather conditions.
  • No impairment of sight, smell, hearing, touch, balance and agility of movement which might interfere with ability to work.
  • Physical strength, including the ability to lift up to 50 pounds and be able to move up to 100lbs.
  • Immuno-competence (possible exposure to zoonotic infections/disease).
  • Proof of negative TB screening prior to placement and annually thereafter required.
  • Proof of rabies vaccination preferred
How to Apply:

Interested candidates are encouraged to send a cover letter and resume to Austin Zoo Education Programs Manager at info@austinzoo.org


Keeper II/Keeper III (Full time Non-Exempt)

The position requires a dedicated individual who will take direction from the Curator and/or Director in carrying out daily animal husbandry, exhibit and holding area management and keeper chats/encounters as scheduled. Keeper II/Keeper III will be trained through all areas of the zoo. Starting level/pay will be based on years of experience.

DUTIES AND RESPONSIBILITIES:
  • All aspects of Animal Husbandry including but not limited to cleaning, feeding, medicating, enrichment, training, handling/restraint, etc.
  • Keeper chats/encounters as scheduled. Public media as requested by Curator/Director.
  • Maintains records pertaining to feeding, water quality analysis, behavioral observations, training activities, medical procedures, etc.
  • Cooperates with Animal Health staff for animal health issues, treatments, veterinary procedures, transfers and crating.
  • Reports facility needs to Curator/Director in a timely way.
  • Adherence to area specific standard operating procedures (SOP’s) including safety.
  • Must be able to maintain discretion with confidential information.
  • Good knowledge of species-specific enrichment and training protocols.
  • Other duties as assigned.
MINIMUM QUALIFICATIONS:
  • Bachelor’s Degree in biology or a related field is required with specific knowledge of animal husbandry and behavioral conditioning.
  • Keeper II: 3-5 years of paid experience working with exotic animals.
  • Keeper III: 5+ years of paid experience working with exotic animals.
  • A valid driver’s license with a good driving record.
  • Ability to work a flexible schedule which will include weekends and/or evenings and holidays.
  • Ability to respond to emergencies on an on-call basis.
  • Knowledge of Word Processing and Spreadsheet software.
  • Must have good written and oral communication skills.
  • Ability to perform all husbandry tasks for all species within the facility
PHYSICAL AND MEDICAL REQUIREMENTS:
  • In good health and capable of performing strenuous and/or heavy physical labor.
  • No history of allergy related to animals or plants, which might interfere with ability to work.
  • Ability to remain on feet for long periods of time, climb stairs, bend and stoop.
  • Ability to work in all weather conditions.
  • No impairment of sight, smell, hearing, touch, balance and agility of movement which might interfere with ability to work.
  • Physical strength, including the ability to lift up to 50 pounds and be able to move up to 100lbs.
  • Immuno-competence (possible exposure to zoonotic infections/disease).
  • Proof of negative TB screening prior to placement and annually thereafter required.
  • Proof of rabies vaccination preferred.
How to Apply:

Interested candidates are encouraged to send a cover letter and resume to Austin Zoo Education Programs Manager at info@austinzoo.org



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Author: admin